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Frequently Asked Questions
Who is Payoneer?
What is a Payoneer account?
How do I receive funds to my Payoneer account?
How do I withdraw funds from my Payoneer account?
What are the costs and obligations associated with the Payoneer account?
What is the US Payment Service?
What is a US Payment Request?
How do I apply for the US payment Service?
Can the US Payment Service be used to receive payments from any company?
Is there a limit to the amount I can receive using the US Payment Service?
Who can send payments to the US Payment Service?
How do I check my account payment and transaction history?
Who can use the card?
How can the card be used?
How do I find an ATM*?
The ATM* gives me choices of account type, which should I choose?
How long does it take to receive the Payoneer card?
Can I expedite the shipping of my Payoneer card?
How do I activate my card?
How do I check my account balance?
What are the loading and spending limits on the card?
What happens to my card if I don't use it?
What do I do if my card is lost or stolen?
How do I cancel my Payoneer account?
*Fees may apply. Refer to your cardholder agreement for more information.