Founded in 2005, Payoneer is an industry-leading global payments company accelerating growth for its customers by improving the way they manage and pay partners, affiliates and independent workers in more than 200 countries worldwide. Payoneer provides a simple, secure, compliant and cost-effective way for companies of all sizes to offer superior and cost-saving payments options including: Payoneer cards, deposits to local banks worldwide and global wire transfers. Payoneer works together with our issuing banks to market, manage, and service Payoneer cards.

The Payoneer account allows you to receive funds from various sources around the world, and easily withdraw them in more than 200 countries and over 50 currencies. To read more about your options to receive and withdraw funds, click here.

There are several ways for you to receive funds to your Payoneer account:

• US Payment Service This service allows Payoneer account holders to receive commercial payments from US companies via US direct deposit (US bank transfers), in accordance with our US Payment Service Terms and Conditions. To read more about this service, click here.
• Global Payouts – Companies Paying with Payoneer
  Payoneer makes it easy to receive funds from more than 2,000 international companies. These companies have partnered with us in order to offer our payout solution as part of their service.
  
  To receive funds from one of these companies, simply sign into your account on the company’s website or online platform and select Payoneer as your payout method. Use “Already Have An Account” to add your company payouts – the funds will be transferred to you quickly, securely, and affordably – directly to your Payoneer account! To read more about this service, click here.
• Receive Funds from Payoneer Account Holders Using our Account to Account transfer service, you can easily receive funds from millions of people in the Payoneer network. To read more about this service, click here.
• Private Loading Service Payoneer’s Private Loading Service allows you to receive earnings from individuals and companies for work done online such as freelancing and affiliate network. To read more about this service, click here.

There are several ways to withdraw funds from your Payoneer account:

• Payoneer card As a Payoneer account holder, you will also receive a Payoneer card. The Payoneer card is directly linked to your Payoneer account balance, and can be used to make purchases online, in stores, and at ATMs worldwide. To read more about the Payoneer card, click here.
• Withdrawal to Bank Account You can easily withdraw funds from your Payoneer account to your local bank account, in your local currency. To read more about our Withdrawal to Bank Account service, click here.
• Send Funds to Payoneer Account Holders Using our Account to Account transfer service, you can easily send funds to millions of people in the Payoneer network. To read more about this service, click here.

A full list of pricing and fees can be accessed here: Pricing and Fees.
For new applicants, a full list of pricing and fees will be displayed during the application process, prior to submission.
You are not required to maintain a minimum balance, and your account can be cancelled at any time.

The US Payment Service allows Payoneer account holders to receive commercial payments from US companies, in accordance with our US Payment Service Terms and Conditions.
Simply provide the company with the US account and routing number that we provide to you, and ask them to send you a payment via US direct deposit (US bank transfer). To read more about how it works, click here.

We offer a US Payment Request service, which allows you to easily send a request for payment to any US company, directly from your Payoneer account. You can access this service by choosing the “US Payment Request” option from the “Receive Money” menu. To read more about how it works, click here.

To apply for the US Payment Service, you first need to sign up for a Payoneer account by going to www.payoneer.com and clicking on “Receive & Withdraw Funds.” Once your account application is approved, you will receive an e-mail confirmation with further details on how to get started with the US Payment Service.
If you already have an account and would like to apply for the US Payment Service, please contact us using our web form by clicking here.

You can now receive payments to your US Payment Service from any US company, in accordance with our US Payment Service Terms and Conditions. Please refer to Section 5 – Prohibited Use of the Service.

There is no limit to the amount you can receive using the US Payment Service.

Payments to the US Payment Service must be made from a US company and can only be made via ACH transfer. Wire transfers and payments from individuals are not supported. For a complete list of Terms and Conditions for the service, click here.

Sign in to your Online Account. From the “Account Information” menu, select:

• “Payments History” to view all payments loaded to your account
• “View Transactions” to view all of your transactions

Please note: Email notices are sent to you each time your account is loaded with a payment. You can also access this information by calling 1-888-802-4442 at any time.

The cardholder is the person whose name is imprinted on the card. This is the person to whom the card was issued and the named person is the only permitted user of the card.

The card works like any other prepaid debit card. The card is accepted at locations worldwide, wherever the MasterCard debit cards are accepted. You can use it at point of sale locations to make purchases*, whether online or at retail locations. You can also use the card at ATMs* worldwide to withdraw cash.

You can use any ATM that accepts MasterCard debitcard cards. For a suggested list of ATMs near you, please refer to the MasterCard site: http://www.mastercard.com/us/personal/en/cardholderservices/atmlocations/index.html

The choice should be “Current” or “Checking”.

When your Payoneer card application is approved, a confirmation e-mail including the estimated arrival date is sent to you. Payoneer cards are shipped via standard international mail, free of charge.

If you would like to arrange for an expedited shipping service (such as FedEx or DHL), please contact our customer support department. Please note that additional fees may apply for expediting shipping.

Once you receive your card in the mail, you can activate it in one of the below methods:
Online:

1. Go to www.payoneer.com
2. Under ‘Support Center’ select ‘Activate Card’
3. Enter your User ID and Password
4. Click on 'Activate your card'

Telephone:
Within the US call 1-800-251-2521
Outside the US call 1-847-451-1386

• Choose option 3 from the menu and follow the prompts.
• Telephone support is free of charge. International calls may carry a fee based on your phone plan.

• Sign in to your Online Account. The current balance on your card will be displayed at the top of the page, below the menu.
• You can also access this information by calling 1-888-802-4442 at any time.

There is no limit to the amount you can receive from our official paying Partners, or from commercial payments received via the US Payment Service. The Private Load Service may carry individual limits and restrictions. For further information, click here.
Your Payoneer card has daily cash withdrawal and purchase limits. To find out the exact spending limits for your card, log into your Online Account and refer to the Terms and Conditions.

Your card may be temporarily disabled after an extended period of inactivity. It may be re-enabled at any time via your Online Account, or by contacting our customer support department.

Contact us immediately to report a lost or stolen card.
We are available 24 hours a day, 7 days a week at the following number: 1-646-386-2434 free of charge (international calls may carry a fee based on your phone plan).

If you would like to cancel your account, contact customer support. Before contacting us to cancel your account, we recommend that you first use the remaining balance.
Please note, cancelling your account does not affect your rights for balance redemption. Please see our Terms and Conditions located in your Online Account for further information.